Privacy policy

Gwyfyn Aur respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Who We Are

Gwyfyn Aur is a jewellery brand. For the purposes of data protection law, Gwyfyn Aur is the data controller responsible for your personal information.

Information We Collect

We only collect personal information that is necessary to provide our services. This may include:

Your name
Email address
Postal/billing address
Delivery address (if different)
Order details and purchase history
Any information you choose to provide when contacting us

Payment details are processed securely by our payment providers and are not stored by Gwyfyn Aur.

How We Use Your Information

We use your information for the following purposes:

To process and fulfil jewellery orders
To communicate with you about your order
To keep internal records for accounting and legal purposes
To respond to enquiries or customer service requests

Marketing

If you opt in, we may use your email address to send you marketing communications such as news, product launches, or special offers. You can opt out at any time by using the unsubscribe link in our emails or by contacting us directly.

Legal Basis for Processing

We process your personal data based on:

The performance of a contract (fulfilling your order)
Your consent (for marketing communications)
Legal obligations (such as tax and accounting requirements)

How We Store and Protect Your Data

Your personal data is stored securely and only for as long as necessary:

Order information is kept for record-keeping and legal purposes
Marketing data is kept until you withdraw your consent

We take reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure.

Sharing Your Information

We do not sell or rent your personal data. We only share information where necessary to:

Process payments (via secure third-party payment providers)
Deliver orders (postal or courier services)
Comply with legal obligations

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally possible)
Withdraw consent for marketing at any time

To exercise your rights, please contact us using the details below.

Cookies

Our website may use basic cookies to ensure it functions correctly and to improve user experience. We do not use cookies to collect unnecessary personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to tmp@gwyfynaurjewellery.com.